Effective Date: January 1, 2025
Last Updated: January 1, 2025
Smart City Services (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including any software products, mobile applications, or platforms developed by us (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Services.
1. Information We Collect
a. Personal Information
– Name
– Email address
– Phone number
– Company name
– Billing information
– Any other information you provide voluntarily
b. Usage Data
– IP address
– Browser type
– Device information
– Pages visited
– Date and time of visit
– Referral URL
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.
2. How We Use Your Information
We may use the information we collect to:
– Provide and maintain our Services
– Improve and personalize user experience
– Respond to customer service requests
– Communicate updates, promotions, or news
– Process payments and manage transactions
– Ensure the security of our systems
– Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
– With service providers or partners who help us operate and improve our Services
– In response to legal requests or to comply with legal obligations
– To protect the rights, property, or safety of Smart City Services, our users, or others
– In connection with a business transfer (e.g., merger, acquisition, or asset sale)
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, or destruction.
5. Your Data Rights
Depending on your location, you may have certain rights regarding your personal data, including:
– The right to access, correct, or delete your personal data
– The right to object to or restrict certain processing
– The right to data portability
– The right to withdraw consent
To exercise any of these rights, please contact us at info@smartcity-services.com.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.
7. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.
8. Children’s Privacy
Our Services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Smart City Services
Email: info@smartcity-services.com
Address: 25 Main Motor Road, Congo Cross, Freetown, Sierra Leone
Phone: +23278024702